Frequently asked questions

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Registering as a driver in the Volta Driver App is very simple. Follow these easy steps to get started:
  1. 1. Install the “Volta Driver App” from the Play Store or App Store.
  2. 2. Open the app, enter your mobile number and submit the OTP sent to your registered mobile number.
  3. 3. Select the type of vehicle you own.
  4. 4. Upload a selfie with your vehicle.
  5. 5. Upload your Aadhaar details (front and back photos), PAN card details (front photo), driving license details (front and back photos), and vehicle registration number details (front and back photos of the RC).
  6. 6. The uploaded documents will be under verification and will be verified within 24 hours.
  7. Once the documents are verified by Volta, you will be successfully registered as a Volta driver.

Log in to the Volta Driver App by following these simple steps:
  1. 1. Open the Volta Driver App.
  2. 2. Enter your mobile number.
  3. 3. Submit the OTP (One-Time Password) sent to your registered mobile number.

Keep the “Toggle ON” in Volta Driver App by following these simple steps:
  1. 1. Open the Volta Driver App.
  2. 2. Log in to your account.
  3. 3. On the home screen, Enable the Toggle by sliding it to the right in the head section. Note: By keeping the “Toggle ON”, you'll be ready to receive ride requests from customers.

Drivers can Accept the ride in Volta Driver App by following these simple steps:
  1. 1. Once you receive the Ride Request on the home screen.
  2. 2. Tap 'Accept' on the ride request.
  3. 3. Once accepted, you'll receive all the trip details to proceed with the Ride.

Complete the ride in the Volta Driver App by following these simple steps:
  1. Go to the Pickup Location:
    1. 1. After accepting the ride request, you'll be redirected to the Pickup Location screen.
    2. 2. Go to the customer pickup location as indicated in the trip details.
    3. 3. Once you arrive, tap the 'Reached Pickup Location' button.
  2. Verify the OTP and Start the Ride:
    1. 1. Verify the OTP from the customer to confirm the ride.
    2. 2. After verification, you'll receive the drop location details.
  3. Go to the Drop Location:
    • Drive to the customer's drop location as specified in the trip details.
    • Upon arrival, Tap the 'Reached Drop Location' button.
  4. Receive Payment:
    • For UPI Payment:
      • Show the QR code to the customer for payment.
      • Once the payment is received, tap 'Cash Collected'.
    • For Cash Payment:
      • Collect cash from the customer.
      • Tap 'Cash Collected'.
  5. View the Invoice:
    • After receiving the payment successfully, you can view the invoice with all the trip details.

The following are the necessary documents required to register as a Volta driver.
  1. Aadhaar Card
  2. PAN Card
  3. Driver's License
  4. Registration Certificate
  5. Driver Selfie with Vehicle
These are the documents needed to successfully register as a Volta driver.

Volta is currently available in Hyderabad. Volta is expanding rapidly and has plans to move to more cities with the aim of providing reliable ride-hailing services in India.

Once you're logged into the Volta Driver app and keep the toggle on to get the rides, you'll start receiving ride requests from nearby passengers. Simply accept the requests to take the rides and start earning zero-commission income on all rides.

If you encounter any issues while driving with Volta, you can contact customer support number 080-6921-3000 directly through the Volta driver app for assistance. Additionally, there are resources available in the app to help resolve common issues.

Drivers can receive payments quickly and instantly via UPI and Cash.